Answers to your questions

At Longmire's Rustic Co., we want to make your shopping experience as smooth as possible. We've gathered some of the most common questions our customers ask about our western and rustic farmhouse goods, shipping, and returns. Find the information you need right here.

Frequently asked questions

Welcome to Longmire's Rustic Co., your online destination for western and rustic farmhouse goods. We're an online shop based in London, Kentucky, dedicated to bringing you high-quality western clothing, home decor, boots, and accessories. Our goal is to provide exceptional products and service, and we're happy to answer any questions you may have.

Is shipping free?
Customers are responsible for shipping costs. We strive to offer competitive shipping rates to get your rustic and western goods to you as efficiently as possible.

Can I return a product?

Yes, we accept returns within 30 days of purchase. Please ensure the item is in its original condition. For more details, please contact our customer service team at longmiresrusticco22@gmail.com or 6064927426.

How is the product quality?
We pride ourselves on offering high-quality western and rustic farmhouse goods. Each item is carefully selected for its durability and authentic design, ensuring you receive a product you'll love.

How do you handle shipping orders?

We process orders promptly and ship them from our location in eubank, Kentucky. Shipping costs are paid by the customer. You will receive a tracking number once your order has been dispatched.

How do you handle returns and exchanges?
Returns are accepted within 30 days of purchase. If you wish to exchange an item, you may do so within the same 30-day period. Please contact us to initiate a return or exchange, and we will guide you through the process.

Are there any common questions about how to care for your rustic goods, or details about the materials you use?
Currently, we do not have specific care instructions or detailed material information available on our FAQ page. Please refer to individual product descriptions for any specific care recommendations.

Your journey to rustic style starts here

Have more questions or need further assistance? Don't hesitate to reach out to Longmire's Rustic Co. We are here to help you find the perfect western and rustic farmhouse goods. Shop now and discover unique pieces for your home and wardrobe.